PRIVACY POLICY

Effective Date: 01.10.2024

Welcome to Himalayan Naturals! We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.himalyannaturals.com (the “Website”), or interact with us. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with us:

1.1 Personal Information:

Name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely through third-party payment gateways)

1.2 Non-Personal Information:

IP address
Browser type and version
Device information
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the information collected to:

Process and deliver your orders
Provide customer service and respond to inquiries
Send promotional offers, newsletters, and updates (with your consent)
Improve our Website, products, and user experience
Detect and prevent fraudulent activities
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and collect data about Website traffic. You can control cookie settings through your browser. However, disabling cookies may limit certain Website functionalities.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Payment processors, logistics partners, and email service providers
Legal Authorities: If required to comply with legal obligations or protect our rights
Analytics Providers: For Website improvement purposes (Google Analytics, etc.)

5. Data Security

We implement industry-standard measures to safeguard your information. However, no online platform is 100% secure. In case of any security breach, we will notify you promptly and take necessary action to protect your data.

6. Your Rights

You have the right to:

Access and update your personal data
Request the deletion of your information (subject to legal and operational requirements)
Opt-out of marketing communications at any time
Withdraw consent for data processing where applicable

For any data-related requests, contact us at care@himalyannaturals.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before interacting with them.

8. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

The Himalayan Naturals Company
521, Officer's Enclave, NK Sharma Road, Lohgarh, Zirakpur, Punjab - 140603
Email: care@himalyannaturals.com
Phone: +91-8100530000

Payment Methods